How we can help

ClIENT DATA FOUNDATION

Data Consolidation; Data Remediation; Data Quality; Data Governance & Control Framework

CLIENT LIFECYCLE MANAGEMENT

Prospect & Pipeline Management; Onboarding Processes; KYC & AML; Customer Due Diligence (CDD); Regulatory Reviews; Tail Management & Offboarding

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Customer Experience; Customer Journey Mapping; CRM Technology Implementation

DIGITAL CULTURE & TALENT DEVELOPMENT

Internal Incubator; ‘Good to fail’ and ‘Growth’ Mindset; Ideation & Design Thinking; Innovation & Idea Curation; Hackathons; Rapid Prototyping; Experimentation; Communication; Collaboration

DIGITAL MARKETING STRATEGY

Objectives & Strategic Alignment; Content Creation; Channel Management; Market & Customer Segmentation; Competitor Analysis; Campaign Management; Customer Driven Insights, Acquisition, Activation, Retention Analytics & MIS

LEAN & AGILE ENTERPRISE

Startup Incubation & Innovation; Problem & Opportunity Sourcing; Build-Measure-Learn; Minimum Testable Product; Minimun Viable Product; Minimum Viable Ecosystem; Experimentation & Experience Networks; Industry Mutualisaton through to Utilitisation

TARGET OPERATING MODEL DESIGN

People, Organisation & Location Strategy; Corporate Strategy Alignment; Process re-design; ‘Always-on’ agility & ‘no-latency’ adaptivity; Customer Centricity; Data, Governance & Control Framework; Budget & Technology Blueprints

DIGITAL TOOLKITS & DISRUPTIVE TECHNOLOGY

‘Cloud First’ Digital Ecosystem; Artificial Intelligence (AI); Robotic Process Automation (RPA); FinTech & RegTech Collaboration; Blockchain; Speech Recognition & Natural Language Processing (NLP); Sentiment Analysis; Innovation Accounting & Measurable ROI

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