Making the Complex Simple.
Awesomely Simple.

DIGITAL TRANSFORMATION

KYC &AML - CLIENT LIFECYCLE MANAGEMENT

PROGRAMME & CHANGE MANAGEMENT

BUSINESS PROCESS OPTIMISATION

What’s our WHY? What inspires us to do what we do?

Well, put simply, It is a people thing…

We are lucky to work with truly exeptional people.  

We enjoy bringing  those people together to achieve great things.

 

HOW do we do it?

We bring purposeful leadership, energy, passion and belief in success to the large scale change programmes that we manage.

We bring simplicity to project information, creating effective Business Insights so that complex decisions can be made with confidence.

We bring deep-rooted expertise. Our associates have over 20 years experience in the domains that they specialise in.

We bring a LEAN, AGILE and GROWTH mindset to each new challenge and opportunity.

We embrace new technology to improve our client experience and help drive efficiency in everything that we do.

 

WHAT do we do?

We design and deliver large scale digital transformation programmes which enable our clients to improve customer acquisition, retention, insights, service and lifetime value.

We provide Regulatory Change consultancy to a range of clients, primarily in the Financial Markets industry. Our clients include Investment Banks, Asset Managers, CCPs, Insurance, Hedge Funds and Alternative Investment specialists.

We lead transformative programmes of change, helping organisations become truly Client-Centric and improving customer service throughout the Client Lifecycle.

Our expertise spans the whole trade lifecycle, from Pre-Trade Checks, Execution & Affirmation through to Settlement, Trade Reporting, Clearing and Portfolio Reconciliation.

We also help Small and Medium-sized Enterprises (SMEs) in areas such as Digital Marketing, Technology, People & Organisation, Operating Model & Process Optimisation, Business Strategy, Data & Business Intelligence

 

Our Proven Expertise

 

 

CLIENT DATA FOUNDATION

Data Consolidation

Data Remediation

Data Quality

Data Governance & Control Framework

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Customer Experience

Customer Journey Mapping

CRM Technology Implementation

DIGITAL MARKETING STRATEGY

Content Curation

Channel Management

Market & Customer Segmentation

Competitor Analysis

Objectives & Strategic Alignment

Campaign Management

Customer Driven Insights, Analytics & MIS

OPERATING MODEL DESIGN

People, Organisation & Location Strategy

Corporate Strategy Alignment

Process re-design

‘Always-on’ agility & ‘no-latency’ adaptivity

Customer Centricity

Data, Governance & Control Framework

Budget & Technology Blueprints

PRE-TRADE

Pre-Trade Validation

Pre-Trade Disclosures

Clearing Disclosures

Valuations Reporting

Verification of Counterparty Eligibility

Scenario Analysis

Swap Documentation

KYC / AML

ISDA Protocols

BUSINESS CONDUCT

Risk Mitigation of Uncleared Swaps

Record Keeping & Record Retention

Disclosures

Portfolio Reconciliation

Portfolio Compression & Optimisation

COMPLIANCE & CONTROLS

Governance & Oversight

Policies & Procedures

Attestation

Control Framework

Independent Assessments

Reconciliations

Diligent Supervision

Business Continuity & Disaster Recovery

Exceptions Management

BUSINESS STRATEGY

Core Competencies

Market Segementation & Opportunity Analysis

Sales & Marketing

Social Media & Branding

Benchmarking & Capability Assessments

Cost & Risk Reduction

Control & Assurance Frameworks

Regulatory Compliance

Governance & Oversight

CLIENT LIFECYCLE MANAGEMENT

Prospect & Pipeline Management

Onboarding Processes

KYC & AML

Customer Due Diligence (CDD)

Tail Management & Offboarding

DIGITAL CULTURE & TALENT

‘Good to Fail’ & Growth Mindset

Ideation & Design Thinking

Hackathons, Rapid Prototyping

Experimentation, Communication, Collaboration

LEAN & AGILE ENTERPRISE

Startup Incubation & Innovation

Problem & Opportunity Sourcing

Build-Measure-Learn

Minimum Testable Product

Minimun Viable Product

Minimum Viable Ecosystem

Experimentation & Experience Networks

Industry Mutualisaton through to Utilitisation

DIGITAL TOOLKITS & DISRUPTIVE TECHNOLOGY

‘Cloud First’ Digital Ecosystem

Artificial Intelligence (AI)

Robotic Process Automation (RPA)

FinTech & RegTech Collaboration

Blockchain

Speech Recognition & Natural Language Processing (NLP)

Sentiment Analysis

Innovation Accounting & Measurable ROI

CLIENT CLEARING

Clearing Strategy & Business Case

Operating Procedure Definition & Implementation

Cient On-Boarding

Collateral Management

Risk Management

Technical Architecture & Infrastructure

Reconciliations

Operational Readiness

Testing

CCP Fire-drills

Default Management Process

TRADE WORKFLOW

Execution & Affirmation

Documentation Workflow & Confirmations Processing

Exceptions Management

Settlements

Swap dealer registration & de-registration

PEOPLE

Compliance Training

Interim Management

Staff Development & Bespoke Training Programmes

Mentoring & Coaching

Resource Selection

Staff Augmentation

Nearshoring

Outsourcing

PROCESS

Business Process Modelling

Large Scale Business & Technology Integration

Programmes

Change Leadership

Business Process Off-shoring / Near-shoring

TECHNOLOGY

Technology Strategy

Logical & Physical Application Architecture Blueprints

TOGAF Alignment

Vendor Selection, Procurement & Relationship Management

Complex Project, Programme & Portfolio Management

Contact Us

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